Yoon-Soon Kim

  • Chief Operating Officer

Yoon-Soon thrives amid change. Even discomfort. That’s why he tends to shake things up in his life every couple of years. Before he and his Synnapex cofounder decided to start their own IT services firm, Yoon-Soon had spent 14 years pushing past his limits and quickly climbing up the corporate ladder. He started as a technical support specialist, moved to the United States where he worked as a solution engineer before returning to Canada. Yoon-Soon continued to work his way up with various IT firms as a Cisco network engineer. He later led a Unified Communications and Cloud Collaboration team.

“The company wouldn’t exist without that strong technical focus and logical approach embedded throughout our processes.”

As COO of Synnapex, Yoon-Soon focuses on cultivating the vibrant culture at his fast-growing organization. More than two-thirds of the team are technical pros that Yoon-Soon and his cofounder have personally trained to bridge the gap between business goals and technical solutions.

“The company wouldn’t exist without that strong technical focus and logical approach embedded throughout our processes,” says Yoon-Soon, certified in Routing and Switching, and Unified Communications CCIEs.

Yoon-Soon’s vision has always been to serve customers as an extended team of IT experts. Differentiating Synnapex from the sea of sales-driven IT firms, Yoon-Soon takes pride in long-term partnerships over winning deals.

Leadership Team



Michael Gitto

Solution Architect](/content/team/michael-gitto/index.html)



Nicky Liang

CEO & President](/content/team/nicky-liang/index.html)



Yoon-Soon Kim

Chief Operating Officer](/content/team/yoon-soon-kim/index.html)



Ehsan Emad

Technology Lead](/content/team/ehsan-emad/index.html)



Adam Caggiano

Account Executive](/content/team/adam-caggiano/index.html)



Adrian Mancinelli

Services Manager](/content/team/adrian-mancinelli/index.html)



Giorgio Salsiri

Account Executive](/content/team/giorgio-salsiri/index.html)